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Enterprise
Solution: ATG Dynamo
No matter what
type of business you are in, exceptional customer management is crucial to your
ongoing success. Hundreds of organizations around the world already tap the
power of ATG Dynamo to create some of the world's most effective Web sites.
The ATG Dynamo Customer Management Suite lets you maximize your business relationships
and build your business. Through its advanced customer management capabilities,
the ATG Dynamo Customer Management Suite lets you achieve the goal of any relationship
strategy: to convert browsers into customers and turn interest into loyalty.
The ATG Dynamo
Customer Management Suite includes:
- ATG Dynamo
Scenario Server
Manage customer relationships throughout the lifecycle across multiple channels
Take customer management to the next level with e-business scenarios: At the
heart of the ATG Dynamo Customer Management Suite is a new, powerful way to
manage customer interactions and customer relationships. Dynamo's scenario-driven
approach to customer management lets you create customized sequences of targeted
customer interactions that create ongoing, profitable relationships. e-Business
scenarios enable you to know your customers better, respond to their needs
faster, and build long-term loyalty.
- ATG Dynamo
Personalization Server
Get the right content to the right people at the right time Manage customers
throughout the lifecycle: The ATG Dynamo Customer Management Suite helps you
build and manage the vital relationships that are crucial to your growth and
success. With the ATG Dynamo Customer Management Suite you can deliver carefully
targeted content to your clients, partners, suppliers, and others when they
need it and in the way they need it. Now you can manage customers throughout
the lifecycle, ensuring that they stay loyal for years by dynamically adapting
to meet their changing needs.
- ATG Dynamo
Control Center
Provide the right tools to the right users within your organization Use customer
knowledge to drive business decisions: The ATG Dynamo Customer Management
Suite brings you a more wide-ranging vision of your customers, one that crosses
all customer touchpoints and channels. With e-Business Scenarios, you stay
in close contact with your customers and their changing needs. The most advanced
personalization engine available on the Web lets you collect sophisticated,
real-world, real-time data on site visitors, enabling you to target content
based on criteria such as click-history, age, gender, geography, and more.
And scenarios allow you to measure, analyze and fine tune customer management
initiatives to optimize profitability and return on investment. ATG Dynamo
Application Server Provide the scalability, availability and performance to
back a state of the art system that will take your company to the next level
in Customer Relationship Management.
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